Whew! This year’s SLA 2015 conference was a doozy. There is too much to cover in a single blog post so I’ve boiled it down to a few observations I made during this four-day event geared towards information professionals. Knowledge/Content/Digital Asset Management are pretty much the same thing This was a significant realization for me. … [Read more…]
DIFFERENT STROKES FOR DIFFERENT FOLKS User Stories serve different purposes for User Experience and Digital Asset Management professionals. The distinction is important and also demonstrates the usefulness of writing stories at different points of a DAM system’s lifecycle. For UX pros, a user story “describes one possible path a user can take on your site … [Read more…]
Earlier this year, I gave a talk about digital asset management for the San Jose State University iSchool SLA Student Group.
In the time I have worked as a DAM professional, I have given dozens of presentations. They have been a fun way to interact with stakeholders and system users while communicating what I am doing and drumming up support. Below I have outlined my process. Perhaps my method will help you develop your own or … [Read more…]
Service is one of the central values of a digital asset management. The goal of a DAM professional should be to connect people with the assets they need to do their job. Ranganathan once wrote, a library is “an instrument of universal education, and assembles together and freely distributes all the tools of education and … [Read more…]
￼Users will steer clear of an interface that is confusing or inefficient to use (Thurow, 2009). Conducting usability tests are a great way to uncover areas that may stand in the way of user adoption. A heuristic evaluation measures an interface’s compliance with widely recognized principles (Kalbach, 2007). Currently, the two most popular sets of standards … [Read more…]